Shipping Policy

Shipping Information

Thank you for shopping with Linea.

We are committed to delivering your order quickly, securely, and with full transparency. Please review the information below regarding our shipping options and delivery estimates.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Once your order has been dispatched, you will receive a shipping confirmation email along with tracking information where available.

Please note that processing times may be slightly longer during peak periods, holidays, or promotional events.

Shipping Options

Free DHL Shipping

Estimated Delivery: 3–8 Business Days

Enjoy complimentary DHL shipping on all eligible orders within the United Kingdom.

DHL Express Shipping

Estimated Delivery: 2–5 Business Days

For customers who would like their order sooner, we offer DHL Express Shipping for an additional fee, which will be displayed at checkout.

Tracking Your Order

Once your order has been shipped, you will receive tracking information via email.

Please allow up to 48 hours for tracking updates to appear after your order has been dispatched.

Delivery Estimates

The delivery times displayed above are estimated and begin once your order has been shipped.

While the vast majority of orders arrive within the stated timeframes, occasional delays may occur due to circumstances outside our control, including:

  • Carrier delays

  • Customs inspections

  • Severe weather conditions

  • Public holidays

  • High seasonal demand

We appreciate your patience and understanding should any unexpected delays arise.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur.

If you notice an error in your shipping details, please contact us as soon as possible so we can assist before your order is dispatched.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery window, please contact our support team.

We will work closely with the shipping carrier to investigate the issue and provide an appropriate resolution.

Customs & Duties

Orders delivered within the United Kingdom should not normally incur additional customs charges.

However, Linea is not responsible for any customs fees, import duties, taxes, or other charges imposed by local authorities where applicable.

Contact Us

If you have any questions regarding your order or shipping, our support team will be happy to assist.

Email: contact@lineastore.co.uk

Thank you for choosing Linea.

Timeless jewellery. Made to be worn.