Shipping policy
Shipping Policy
Thank you for shopping with Linea.
Please review our shipping policy below for information regarding order processing, delivery times, and shipping services.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Processing times may be extended during peak seasons, public holidays, or promotional periods.
Shipping Methods & Delivery Times
Free DHL Shipping
Estimated delivery time: 3–8 business days.
DHL Express Shipping
Estimated delivery time: 2–5 business days.
Delivery estimates begin once your order has been dispatched and are provided as guidelines only.
Tracking Information
Tracking information will be sent via email once your order has been shipped.
Please allow up to 48 hours for tracking updates to appear.
Delivery Delays
While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:
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Carrier delays
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Customs inspections
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Severe weather conditions
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Public holidays
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High seasonal demand
Linea is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Linea is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping details provided by the customer.
Lost or Missing Orders
If you believe your order has been lost or significantly delayed, please contact our support team and we will assist in investigating the matter with the shipping carrier.
Customs, Duties & Taxes
Orders shipped within the United Kingdom should not normally incur additional customs charges.
However, any customs duties, taxes, or fees imposed by local authorities remain the responsibility of the customer where applicable.
Contact Us
For any shipping-related questions, please contact us at: